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Trustpilot

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At sweeek, we know that everyone has an important role to play in building a better future.
Of course, we're not perfect, but every day we are driven by the desire to improve.

sweeek and it repairs!

So when a customer comes back to us for a repair, we prefer to send them a new part rather than push them to buy a new product.
It is with this eco-responsibility in mind that we have set up a team dedicated to sending spare parts.

This service aims to respond quickly to our customers' requests so that they can continue to enjoy their product.

Repairing your products has many advantages:

It helps reduce our carbon footprint and thus remain consistent with our CSR commitments.

It helps reduce household waste, because let's face it, we all generate enough waste on a daily basis.

It allows our customers to save money by avoiding the purchase of a new product.

You can also find certain spare parts directly on our website.

Tell us more!

If you cannot find the spare parts you need, you can contact customer service for a quote (subject to availability of the parts in question).

To do so, please contact us via our contact form.

Please provide us with:

  • Your order number or a photo of your invoice
  • Your first and last name and postal address
  • The product concerned
  • The quantities and references of the parts required, as indicated in your product manual.

It's easy, you'll find the details of the parts here in your manual: